Treasure Island Resort & Casino

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Hotel Operations Director

Hotel Operations Director

Hotel Ops

More information about this job


SUMMARY:  Provide direction, planning and leadership to hotel operations while maximizing productivity and profitability and meeting growth objectives.  Responsible for a high level of guest service as described in your departments guest service standards. 



  • Oversee hotel operations (including the waterpark, spa and bowling center) developing positive morale and superior service
  • Meet established objectives by working with staff to plan short / long term goals; identify problems and implement solutions; and establish policies and procedures
  • Develop, execute and revise policies and procedures to achieve profit and volume objectives
  • Develop annual budgets, and maintain controls on financials, including labor costs, to maximize efficiency and effectiveness of operations
  • Assure that cash, cash equivalents and assets are safeguarded from loss, theft or misappropriation
  • Collaborate and align divisional strategies with property-wide strategies


Knowledge and Certification


  • 4-year degree in Hotel Management or related field with 7 years comparable management experience; or a combination of equivalent education and/or experience



  • Previous experience in the hospitality / casino industry




  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
  • Excellent written, verbal and interpersonal communication skills
  • Strong project management skills
  • Excellent problem solving skills
  • Strong leadership skills
  • Advanced strategic planning skills
  • Strong conflict resolution skills
  • Strong negotiation skills