Treasure Island Resort & Casino

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Hotel Housekeeping Coordinator

Hotel Housekeeping Coordinator

Category 
Hotel Ops
Shift 
Days
Type 
Variable Part-Time

More information about this job

Overview

To provide clerical support to Hotel Housekeeping.  Responsible for a high level of guest service as described in your departments guest service standards. 

Responsibilities

  • Prepare daily room assignments for Guest Room Attendants
  • Answer incoming calls
  • Advise Supervisors and Room Inspectors of room vacancies
  • Track and follow up on performance reviews and advise Management of late reviews
  • Organize and maintain the office and the filing systems
  • Monitor office supplies and equipment and process necessary orders
  • Maintain attendance call-in log
  • Track and follow-up on lost and found items
  • Perform other general clerical duties, including but not limited to sorting and distributing mail, answering incoming calls and ordering office supplies

Qualifications

Knowledge and Certification

Required:

  • High School Diploma/GED or equivalent experience
  • 1 year office administration experience
  • Proven knowledge of office equipment and practices
  • Proven phone skills

 

Skills

Required:

  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
  • Excellent written, verbal and interpersonal communication skills
  • Excellent problem solving skills
  • Proven to accurately type 40 WPM
  • Strong conflict resolution skills