Treasure Island Resort & Casino

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Surveillance Operator

Surveillance Operator

Category 
Surveillance
Shift 
Days
Type 
Full-Time

More information about this job

Overview

SUMMARY: Identify thefts and/or other issues which threaten organizational resources as well as guests’ or team members’ safety.  Responsible for a high level of guest service as described in your department’s guest service standards.

Responsibilities

  • Monitor all facilities within Treasure Island Resort & Casino, including gaming areas and back of house operations for the detection and video recording of illegal or unusual activities such as cheating, theft, embezzlement or other activities which may be suspicious or threatening to guests or team members
  • Monitor all gaming-related areas including Table Games, Slots, and Cash Services for potential cheating activity, advantage play and illegal activity
  • Oversee and verify large payouts by the Casino such as jackpots and bingo payouts
  • Follow established procedures and immediately notify the Surveillance Director, appropriate departments or law enforcement authorities upon detection of suspicious activities or irregularities
  • Create detailed and accurate reports and maintain a daily log of activities observed and / or reported to Surveillance
  • Ensure effective and professional interface with all public service officials and any representatives from other departments

Qualifications

Knowledge and Certification

Required:

  • High School Diploma/GED or equivalent experience
  • 1 year surveillance related experience or related schooling or military experience  

Preferred:

  •  2 year degree in related field
  • Prior investigation experience
  • Loss prevention experience 

Skills Required:

  •  Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and other gaming related or Surveillance related software
  • Excellent written communication skills
  • Above average math skills
  • Proven accurate typing skills

Abilities Required:

  •  
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with coworkers and management in a professional and courteous manner
  • Ability to independently complete multiple tasks in a professional manner
  • Ability to complete multiple task under pressure
  • Ability to remain focused for extended periods of time