Treasure Island Resort & Casino

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Tradewinds Buffet Supervisor

Tradewinds Buffet Supervisor

Category 
F&B
Shift 
Varies
Type 
Full-Time

More information about this job

Overview

SUMMARY:

To oversee the operations of Tradewinds and Prime Thyme staff. Responsible for a high level of guest service as described in your departments guest service standards.

Responsibilities

  • Schedule, train, coach, and evaluate staff, and conduct performance reviews
  • Direct daily work activities and inspect work for conformance to standards
  • Establish and uphold quality, service, and cleanliness standards
  • Address guest questions, complaints, or concerns in a courteous, professional manner
  • Ensure transactions and cash-handling procedures are followed appropriately

Qualifications

Required:

  • 1 year supervisory experience
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers
  • Ability to speak in a clear, concise and pleasant voice
  • Ability to independently complete multiple tasks under pressure

 

Preferred:

  • High School Diploma/GED or equivalent experience
  • Computer skills - Microsoft Office (Word, Excel and Outlook) and Windows XP Abilities

 

Skills Required:

  • Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities
  • Excellent verbal and interpersonal communication skills

 

Preferred:

  • Computer skills - Microsoft Office (Word, Excel and Outlook) and Windows XP Abilities