Treasure Island Resort & Casino

Security Officer (Swing)

Category
Security
Shift
Swing/Second
Type
Full-Time

Overview

SUMMARY: To provide property-wide security as well as safety for guests and team members. Responsible for a high level of guest service as described in your departments guest service standards.

Responsibilities

  •  Provide Security for organizational assets
  • Perform repetitive duties and respond to incidents
  • Provide guests information, assistance (including medical aid) and other services as needed
  • Detect and correct safety and security problems
  • React to incidents and make appropriate decisions while under stress / duress
  • Prepare written reports as required
  • Exercise care when handling property assets to prevent loss or damage
  • Detain suspects to prevent escape, personal injury and loss of or damage to property assets
  • Testify and provide statements for use in judicial and administrative proceedings

Qualifications

Knowledge and Certification

Required:

  • High School Diploma/GED or equivalent experiencePreferred:
  •  1-year experience and/or training in law enforcement, security, military or related field; or 1 or more years combined frontline experience within a fast-paced, customer service oriented environment

 

Skills Required:

  • Strong written, verbal and interpersonal communication skills
  • Strong problem solving and conflict resolution skills
  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Abilities Required:

  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers
  • Ability to speak in a clear, concise and pleasant voice
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene

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