Treasure Island Resort & Casino

Tradewinds Buffet Manager

Category
F&B
Shift
Varies
Type
Full-Time

Overview

SUMMARY: To provide leadership and direction to Tradewinds and Prime Thyme staff and oversee operations. Responsible for a high level of guest service as described in your departments guest service standards

Responsibilities

  • Establish performance standards which define exceptional guest service
  • Develop policies, procedures and reports designed to achieve revenue and profit goals
  • Hire, coach and develop staff and direct daily work activities and ensure conformance to standards
  • Collaborate with Director to develop annual budget, and maintain controls on financial operation for the Tradewinds department.
  • Review and revise menus to reflect sales growth and seasonal trends while meeting established financial guidelines
  • Complete all administrative paperwork in a thorough and timely manner
  • Establish and exceed standards of food quality and cleanliness for front and back of house operations

Qualifications

Knowledge and Certification

Required:

  • High School Diploma/GED or equivalent experience
  • 4 year degree in Hospitality or related field; or 5 years management experience in a high-volume buffet; or equivalent combination of education and experience

Skills Required:

  •  Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Excellent written, verbal and interpersonal communication skills  

Preferred:

  •  Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP

Abilities Required:

  •  Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to serve both internal and external customers
  • Ability to manage departmental budget and control labor and expenses
  • Ability to maintain a professional demeanor
  • Ability to manage projects in a timely and efficient manner
  • Ability to speak in a clear, concise and pleasant voice
  • Ability to develop and implement standard operating procedures
  • Ability to complete multiple tasks under pressure

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