Treasure Island Resort & Casino

Hotel Housekeeping Supervisor

Category
Hotel Ops
Shift
Days
Type
Full-Time

Overview

SUMMARY: To oversee the day-to-day Hotel Housekeeping operations. Responsible for a high level of guest service as described in your departments guest service standards.

Responsibilities

  • Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
  • Direct daily work activities and inspect completed work for conformance to standards
  • Complete weekly payroll and track work incentives for additional rooms cleaned
  • Order supplies and guest amenities and complete monthly linen inventory
  • Inventory, record and secure lost and found items
  • Perform duties of staff as needed

Qualifications

Required:

  • High School Diploma/GED or equivalent experience
  • 2 years hotel housekeeping supervisory experience in a mid-sized, full-service hotel

Skills Required:

  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP
  • Excellent written, verbal and interpersonal communication skills

Abilities Required:

  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to learn appropriate chemical usage and proper equipment usage
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to control labor costs
  • Ability to speak in a clear, concise and pleasant voice

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