Treasure Island Resort & Casino

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Banquet Server/Setup

Banquet Server/Setup

Category 
F&B
Shift 
Varies
Type 
Variable Part-Time

More information about this job

Overview

SUMMARY: To provide exceptional service to our guests who are attending banquets, catered and public cruises, meetings or other special events on Treasure Island Resort & Casino and Prairie Island Indian Community premises. Responsible for a high level of guest service as described in your departments guest service standards.

Responsibilities

  • Provide guests with the highest quality service to exceed their expectations
  • Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space
  • Clear spaces after events and begin resetting as appropriate
  • Cater food, beverages and supplies to other areas
  • Maintain cleanliness and order in event spaces and banquet work station
  • Complete daily and weekly cleaning as assigned
  • Assist the Boat Captain with various cleaning and maintenance of the boat

Qualifications

Knowledge and Certification

Preferred:

  • High School Diploma/GED or equivalent experience
  • One (1) year wait staff experience preferred
  • Previous guest service experience in a similar position preferably in a “teamwork” environment

Skills Required:

  •  Strong organizational skills
  • Excellent verbal and interpersonal communication skills

Abilities Required:

  •  Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers
  • Ability to adapt quickly to changing priorities